Website Accessibility Statement for Black Duck Spirits and Hearth
Last Updated: November 15, 2025
Our Commitment to Accessibility
Black Duck Spirits and Hearth is committed to ensuring digital accessibility for all people, including individuals with disabilities. We believe that everyone should be able to access information about our restaurant, view our menus, make reservations, and engage with our services online, regardless of ability or the assistive technology they use.
We are actively and continuously working to improve the accessibility and usability of our website to ensure we provide equal access and an excellent experience for all our guests.
Accessibility Standards
We are working to ensure that blackduckmpls.com conforms to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, published by the World Wide Web Consortium (W3C). These guidelines represent internationally recognized best practices for making web content accessible to people with a wide array of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
WCAG 2.2 Level AA conformance helps us ensure our website is accessible to the broadest possible audience and compatible with current and future assistive technologies.
Conformance Status
We are currently working toward partial conformance with WCAG 2.2 Level AA. This means that some portions of our website may not yet fully conform to all Level AA success criteria. We are committed to addressing these gaps through ongoing testing, remediation, and improvement efforts.
Our Accessibility Efforts
To achieve and maintain accessibility, we have undertaken and continue to pursue the following measures:
Regular Accessibility Audits: We conduct periodic reviews of our website using both automated accessibility testing tools and manual evaluation methods to identify and resolve accessibility barriers.
Ongoing Remediation: We prioritize fixing accessibility issues as they are discovered, with particular focus on high-traffic pages such as our home page, menus, contact information, and reservation systems.
Accessible Design Practices: We incorporate accessibility considerations into our website design and content creation processes, including:
- Proper heading structure for screen reader navigation
- Sufficient color contrast between text and backgrounds
- Alternative text descriptions for images
- Keyboard-accessible navigation and interactive elements
- Clear and descriptive link text
- Accessible form labels and error messages
- Properly structured tables and lists
Staff Training: We educate our team members responsible for website content on accessibility best practices to ensure new content meets accessibility standards.
Third-Party Vendor Requirements: When working with external developers, designers, or third-party service providers, we communicate our accessibility requirements and expectations.
Known Limitations and Ongoing Improvements
We are transparent about areas where our website may not yet fully meet WCAG 2.2 Level AA standards. We are actively working to address the following known limitations:
Third-Party Integrations: Some third-party services embedded on our website (such as reservation systems, online ordering platforms, or social media feeds) may not be fully under our control and may not fully conform to accessibility standards. We are working with our vendors to improve these integrations and provide accessible alternatives where possible.
PDF Documents and Downloadable Content: Some PDF menus or documents may not be fully accessible to screen readers. We are working to remediate existing PDFs and ensure future documents are created with accessibility in mind. In the interim, please contact us directly if you need menu information in an alternative format.
Multimedia Content: Videos or audio content on our site may lack captions, transcripts, or audio descriptions. We are working to add these features to all multimedia content.
We review and update this list regularly as we make improvements and as new content is added to our site.
Technical Specifications and Compatibility
The accessibility of blackduckmpls.com relies on the following technologies working in combination with your web browser and any assistive technologies or plugins installed on your computer:
- HTML5
- CSS3
- JavaScript
- WAI-ARIA (Accessible Rich Internet Applications) attributes where appropriate
Our website is designed to be compatible with:
Modern Web Browsers: Current and recent versions of Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge, and other standards-compliant browsers.
Assistive Technologies: We aim to support common assistive technologies including:
- Screen readers (such as JAWS, NVDA, VoiceOver, and TalkBack)
- Screen magnification software
- Speech recognition software
- Alternative input devices including keyboard-only navigation
For the best accessibility experience, we recommend using the most recent version of your preferred browser and assistive technology software.
Feedback and Contact Information
We welcome your feedback on the accessibility of blackduckmpls.com. If you encounter any accessibility barriers, have difficulty accessing any content or functionality, or have suggestions for improvement, please contact us:
Accessibility Coordinator Contact
[email protected]
When reporting an accessibility issue, please include:
- The web page or content where you encountered the barrier
- A description of the problem
- The assistive technology you were using (if applicable)
- Your contact information if you would like a response
We will make every reasonable effort to respond to accessibility feedback within 5 business days and to resolve reported issues in a timely manner.
Alternative Access Methods
If you are unable to access certain information or services on our website due to accessibility barriers, we are committed to providing you with alternative means of access. You may:
- Email us at [email protected] and we will provide the information you need in an accessible format.
We are committed to providing equivalent access to all our guests and will work with you to ensure you can access our services and information in a way that works for you, consistent with applicable law.
Reasonable Accommodations
Black Duck Spirits and Hearth is committed to providing reasonable accommodations to individuals with disabilities to ensure equal access to our digital content and services. If you require a reasonable accommodation to access information on our website, please contact us using the information provided above, and we will work with you to provide the information, service, or transaction you seek through a communication method or format that is accessible to you.
Legal Compliance
Black Duck Spirits and Hearth strives to comply with all applicable federal, state, and local laws regarding accessibility, including:
Americans with Disabilities Act (ADA) Title III, which prohibits discrimination on the basis of disability in places of public accommodation
Minnesota Human Rights Act, which requires equal access to places of public accommodation, including websites
While WCAG 2.2 Level AA is not explicitly mandated by federal law for private businesses, it represents the widely accepted technical standard for web accessibility and is commonly referenced in legal proceedings and industry best practices. We have adopted these standards as our benchmark for accessibility.
Limitations of Liability and Good Faith Efforts
Black Duck Spirits and Hearth is making continuous, good-faith efforts to ensure that our website is accessible to all users. However, despite our efforts, some content or functionality may not yet be fully accessible, or may become temporarily inaccessible due to technical issues, ongoing updates, or limitations of third-party content and services beyond our direct control.
This accessibility statement does not constitute a guarantee or warranty that all content on blackduckmpls.com will be accessible at all times or will be compatible with all assistive technologies, browsers, or devices. We are committed to ongoing improvement and remediation efforts as part of our dedication to accessibility.
Nothing in this statement should be construed as a waiver of any rights or defenses available to Black Duck Spirits and Hearth under applicable law. However, we are committed to working collaboratively with users who encounter barriers to find practical solutions and provide equal access to our services and information.
Third-Party Content and Services
Our website may contain links to third-party websites, services, or content (such as online ordering platforms, reservation systems, social media platforms, or payment processors) that are not owned or controlled by Black Duck Spirits and Hearth. We are not responsible for the accessibility of third-party websites or services.
However, we are committed to selecting third-party vendors and service providers who share our commitment to accessibility, and we encourage them to maintain accessible digital experiences. If you encounter accessibility barriers with third-party services accessed through our website, please contact us and we will work to provide an accessible alternative method to access that service or information.
Ongoing Commitment
Website accessibility is an ongoing effort, not a one-time project. As we add new features, content, and functionality to our website, we remain committed to ensuring these additions meet accessibility standards. We regularly review and update our website, our accessibility practices, and this accessibility statement to reflect our current efforts and conformance status.
We view this statement as a living document and will update it:
- At least annually
- When significant changes are made to our website
- When we make meaningful progress in our accessibility efforts
- When accessibility standards or legal requirements change
Enforcement and Formal Complaints
Black Duck Spirits and Hearth is committed to resolving accessibility concerns directly with our guests through the feedback process described above. However, if you believe that we have not adequately responded to your accessibility concerns, you have the right to pursue other avenues:
ADA Complaints: You may file a complaint with the U.S. Department of Justice regarding violations of Title III of the Americans with Disabilities Act. Information about filing an ADA complaint is available at ada.gov.
Minnesota Human Rights Act Complaints: You may file a complaint with the Minnesota Department of Human Rights if you believe you have experienced discrimination in accessing our website as a place of public accommodation. Information is available at mn.gov/mdhr.
We encourage you to contact us first so we have an opportunity to address your concerns directly and work toward a resolution.
Assessment Methodology
This accessibility statement is based on a combination of:
- Self-assessment conducted by Black Duck Spirits and Hearth using industry-standard automated accessibility testing tools
- Manual testing and evaluation using assistive technologies
- Ongoing user feedback from guests with disabilities
We are committed to pursuing third-party accessibility audits as part of our ongoing accessibility improvement efforts.
Contact Us
For general questions about our restaurant, reservations, menus, or other information, please visit our contact page.
Thank you for visiting Black Duck Spirits and Hearth. We look forward to serving you.
This accessibility statement was created based on best practices and guidance from the W3C Web Accessibility Initiative, the U.S. Department of Justice, accessibility advocacy organizations, and legal counsel specializing in digital accessibility compliance.